Loyalty Program

A new chapter for The Secrets of Decoupage

OUR REWARDS PROGRAMME IS EVOLVING!

The Secrets of Decoupage now has its very own app for iPhone, iPad and Android. We're moving from our external points programme to our own VIP Club, so we can offer you new benefits created around the way you love to make.

Discover our app & VIP Club Claim my gift

A thank-you gift for our loyalty members

To say thank you for being part of our rewards programme, we're giving our existing members a free 3-month VIP membership in our app. Your gift depends on your status in the rewards programme on 9 November 2026:

Gold members

3 months of VIP PRO

Our most complete membership, as a thank you for being one of our most loyal customers.

Silver members

3 months of VIP Print Pack

A membership made for everyone who loves creating with paper.

Members with points

3 months of VIP Digital

For every other member who had a points balance on 9 November 2026.

You'll find the full, up-to-date description of each plan on our VIP Club page.

Your gift is a thank-you, not a trial. We will never charge you for it, and it won't turn into a paid subscription when the 3 months end. If you love the VIP Club, you can choose to subscribe afterwards – it's entirely up to you.

How to claim your gift

  1. Download our free app from the App Store or Google Play and sign in. We recommend the shop-account (Shopify) sign-in option, using the same email address you use for your orders.
  2. Email us at aramedultd@gmail.com with the subject VIP Loyalty Gift.
  3. Tell us the email address you use for your orders in our shop, so we can find your rewards account.
  4. We'll check your status (Gold, Silver or member with points) and reply with your personal activation instructions.

Each member can receive one gift, linked to the email address of their rewards account.

What happens to my points and rewards?

  • Nothing you've collected has been removed. From 9 November 2026 we've stopped adding new points (for orders, sign-ups, birthdays, Instagram follows and referrals), but your existing balance, your Gold, Silver or Bronze status and your reward history are all safe.
  • Discount codes you've already received from the rewards programme can still be used under their usual terms.
  • You can still redeem your points for the time being. Open my rewards (sign in to your shop account first). We'll contact members about their balances before anything changes, so you'll have time to decide.

Questions?

We're here to help. Write to us at aramedultd@gmail.com and we'll be happy to look after you personally.

Thank you for creating with us,
The Secrets of Decoupage team